Case / B2B SaaS

Xpertify

A B2B platform that turned customer feedback into data-driven marketing pages — pre-LLM automation that anticipated where AI was heading.

Role
Co-founder & Managing Director (Product, Marketing & Sales)
Year
2017–21
Type
B2B SaaS
Status
Funded venture — reconstruction

The problem

B2B companies sit on a goldmine of customer feedback and success stories — and almost none of it becomes usable marketing. Turning surveys and testimonials into credible, data-backed assets was slow, manual, and rarely done well.

What I built

A platform that converted client surveys and feedback into professional, data-driven landing pages — complete with charts and visuals — serving both lead generation and quality management. It automated the path from raw feedback to a publishable success story: the kind of content-generation problem that LLMs would later make obvious, built years before they existed.

xpertify / client surveyCLIENT SURVEY · MERIDIAN LOGISTICSHow satisfied are you with the rollout?POOREXCELLENTTime saved per week6 HHow likely are you to recommend us?0123456789109IN ONE SENTENCEOnboarding went from weeks to days.SUBMITGENERATINGcase-study / meridian-logisticsCASE STUDY · LOGISTICSHow Meridian cut onboardingtime by 38%−38%ONBOARDING TIME6 hSAVED PER WEEK9/10RECOMMEND USTIME TO ONBOARDSATISFACTION“— HEAD OF OPERATIONSPUBLISHED
From client survey to published case study · animated reconstruction

The output

The whole point was the end result. From a short client survey, Xpertify assembled a polished, on-brand case-study page automatically: an executive summary, a phased breakdown, KPI charts, a testimonial, and a recommendation score.

case-study / meridian-logisticsCASE STUDY · LOGISTICS · 2019How Meridian Logistics cutonboarding time by 38%MEXECUTIVE SUMMARY−38%ONBOARDING6 hSAVED / WEEK94%ADOPTIONPHASED ROLLOUT01DISCOVERY02ROLLOUT03SCALERESULTS94%ADOPTION AFTER 90 DAYS“We stopped writing case studies by hand.Our customers write them now.— HEAD OF OPERATIONS, MERIDIAN LOGISTICSRECOMMENDATION SCORE9.4REQUEST A DEMOGENERATED FROM 1 CLIENT SURVEYPUBLISHED AUTOMATICALLY
A generated case-study page, section by section · animated reconstruction

What it proves

My enterprise SaaS chapter, as one of three managing directors, owning product strategy, marketing and sales. It won Sage as its first pilot client and was in negotiation with SAP for a DACH pilot, and it pointed squarely at where AI-driven content automation would go.